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Terms and Conditions

K-Studio Terms and Conditions

1. Introduction

Welcome to K-Studio. These Terms and Conditions govern your use of our website and the purchase of products from our webshop. By using our site, you agree to comply with and be bound by these terms.

2. General

K-Studio reserves the right to amend these terms and conditions at any time. Any changes will be posted on this page, and your continued use of the site constitutes acceptance of the updated terms.

3. Products and Services

3.1. Product Descriptions: We strive to provide accurate descriptions and images of our products. However, colors and designs may vary slightly due to manufacturing processes and display settings.

3.2. Customization: Our products can be personalized with names, initials, or other custom details. Please ensure all customization details are correct before submitting your order.

4. Orders

4.1. Order Process: Orders are placed via our website. After placing an order, you will receive an email confirmation. This email does not signify our acceptance of your order, but merely confirms that we have received it.

4.2. Order Acceptance: We reserve the right to accept or decline any order at our discretion. If we decline your order, we will notify you and refund any payment made.

4.3. Payment: Payment must be made at the time of order using our secure payment gateway. We accept major credit cards and other payment methods as listed on our site.

5. Shipping and Delivery

5.1. Shipping: Unless stated otherwise, orders placed before 15:00 CET on workdays will be shipped the same day. Delivery times and costs vary based on location and shipping method selected.

5.2. Delivery: While we aim to deliver within the estimated timeframe, delays can occur. K-Studio is not responsible for any delays caused by shipping carriers or unforeseen circumstances.

6. Returns and Exchanges

6.1. Returns: Custom products cannot be returned unless they are defective or damaged. Standard products can be returned within 14 days of receipt in their original condition for a refund.

6.2. Exchanges: If you wish to exchange a product, please contact us within 14 days of receipt. Custom products can only be exchanged if they are defective or damaged.

7. Warranty

7.1. Warranty: Our products are covered by a one-year warranty for the product and a six-month warranty for the embossed letters. This warranty covers manufacturing defects but does not cover damage caused by misuse or normal wear and tear.

8. Limitation of Liability

K-Studio is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the purchase price of the product in question.

9. Privacy

We are committed to protecting your privacy. Our privacy policy outlines how we collect, use, and protect your personal information.

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the Netherlands. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of the Netherlands.

11. Contact Us

If you have any questions about these terms and conditions, please contact us.